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CVCs - Centers for Vulnerability Control
For instance, issues that might prevent residents from connecting to the network or from getting reconnected to the network, e.g. after getting infected with a worm or virus.
Year Round!
During move-in week, the Residence Halls Computing Program (ResComp) delivered enhanced support services to residents of University Housing by providing Inoculation Stations. Continuing that idea, ResComp brings you the Centers for Vulnerability Control.
The standard suite of ResComp support services, including the ResComp Networking Guide and the ResComp Help Desk will continue to be offered as well.
Location & Hours of Operation
Location
South Quad CLC, 9th floor
Hours
| Monday | Tuesday | Wednesday | Thursday | Friday | |
| Hours | 5 - 8 PM | 5 - 8 PM | 5 - 8 PM | CLOSED | 2 - 5 PM |
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Location
Bursley CLC, just off of the lobby
Hours
| Monday | Tuesday | Wednesday | Thursday | Friday | |
| Hours | 5 - 8 PM | CLOSED | 5 - 8 PM | 5 - 8 PM | CLOSED |
|---|
CVC not staffed when it should be?
- First call: Helpdesk 647-1133
- If no answer or help, call: ResComp Office 764-6208
- If no answer or help, call: ResComp Staffing Coordinator 615-0820 (office)
- If no answer or help, call: ResComp Staffing Coordinator 730-7079 (cell)
How it works
This service is provided only for residents of University Housing, Northwood Apartments, and the Lawyers Club and operates on a first-come, first-served basis.
Hardware Repair
It is not always possible to diagnose the source of a problem at first glance. If we discover that your computer problems are hardware-related, we'll stop work and notify you.
The ITCS Computer Showcase, located on the basement floor of the Michigan Union (Central Location) and the main concourse of Pierpont Commons (North Campus Location), is our recommended Apple repair facility. The ITCS Computer Showcase's services are available to all U-M departments, students, and employees. Qualified technicians perform all repair services. Warranty work requires a dated sales receipt for verification. You can reach them by phone at 647-2537 or send e-mail to computer.showcase@umich.edu.
Services Available
| Free, guided self-service |
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* Sorry, but we are not able to offer pick-up or delivery at this time. Also, For the foreseeable future we will only be able to service English language OS's.
